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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Newman

June 24, 2024

1  out of  5 rating by Lisa Newman
"On 2/24, I signed up for State Farm home and auto insurance at David Penning’s office, 2962 Robbins Ave., Philadelphia, PA 19149. Spaso provided quotes, including the Drive Safe & Save discount. My first auto payment was $202.02 for 2 cars. In March, I canceled the Drive Safe & Save and spoke with Holly, who informed me Spaso no longer worked there due to his lack of insurance knowledge. She gave me new pricing, and I asked her to ensure the price change was accurate to avoid billing surprises. However, my billing increased in March, April, and May. Holly later discovered the discount was only removed from one car and couldn’t explain the increases. She said David Penning would contact me. When I spoke with him, he confirmed Spaso had made errors and Holly couldn’t address my policy issues. Despite this, the policy is set to increase again in June, and the discount hasn’t been removed from the second car. Dave was unwilling to resolve the issue, claiming there was nothing he could do. I feel misled and lied to, and this office’s incompetence has resulted in financial gain for them."
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Marilyn Reed

August 27, 2022

5  out of  5 rating by Marilyn Reed
"David Penning and his staff have been my agents for over 30 years. They have provided. excellent service and respond promptly to my questions."
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Chris Hatch

August 15, 2021

5  out of  5 rating by Chris Hatch
"Great customer service"
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Vera McBryde

May 4, 2021

4  out of  5 rating by Vera McBryde
"David has been my insurance agents for years. He's helpful, informative, willing to assist and knowledgeable. At times I've had concerns about those he's hired to assist him. They were not always helpful. This office has been around and has seen many changes and has weathered the storm. I like David he's my go to insurance person."
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Kyle Price

February 17, 2021

1  out of  5 rating by Kyle Price
"Never returns calls or answers messages, I truly do not understand how this agency is open. Awful experience. Gave more than enough opportunities after being with Mr. Penning for over 25 years. Will be switching agents as early as next week."
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Hasher Ulhaq

August 22, 2020

1  out of  5 rating by Hasher Ulhaq
"I called here but they do not respond and don't call back even I leave message. I went many times to offise for asking my monthly payment of car insurence but they don't solve properly as they have to do."
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Bill Johnson

February 8, 2020

5  out of  5 rating by Bill Johnson
"Dave is very professional. I would recommend him to friends and family"
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Sharon Livingston

August 19, 2019

5  out of  5 rating by Sharon Livingston
"Great customer service and reasonable.."
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Clarissa Muniz

July 29, 2019

1  out of  5 rating by Clarissa Muniz
"When i say i never had such a bad experience with a agent, i mean that in every way possible. I have had the same problem multiple times due to THEIR mistake!!! They offered me one price and then made a mistake on my policy which made my policy go higher and even me still staying with them after that my policy went even higher!! Every time i try to speak to someone, they either don’t answer or they say they will call me back but never do. I am seriously not sure why am i dealing with such an unfortunate situation especially after me being so patient and understanding"
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Abdel Ahizoun

February 1, 2019

5  out of  5 rating by Abdel Ahizoun
"David Penning State Farm insurance brunch best place to do business.I recommend it for anyone."